Question 1

What is Pay-As-You-Go Workers Comp?

Accepted Answer

Pay-as-you-go Workers’ Compensation (PayGo WC) is a smarter way to manage your insurance premium—aligning your costs directly with your actual payroll instead of estimates.

Instead of large upfront payments and year-end surprises, premiums are calculated in real time as payroll is processed. This approach improves cash flow, increases transparency, and significantly reduces the likelihood of audit discrepancies.

PayGo WC works seamlessly across virtually all insurance carriers and agencies, providing a streamlined, one-stop solution for managing coverage. It helps ensure your policy stays accurate and compliant as your workforce evolves—especially when employees, wages, or locations change.

Question 2

How do I set up my TrakPay account?

Accepted Answer

Once your Workers' Compensation policy is issued on Pay-As-You-Go billing, you'll receive an email invitation to activate your TrakPay account.

• Click the registration link in the email
• Create your password and complete setup
• In some cases, your account may already be pre-configured, requiring only a password setup
• After registration, you'll have administrator access and can invite additional users from your organization

TrakPay is designed to make onboarding straightforward while keeping your payroll reporting connected from the start.

Question 3

How does payroll reporting work?

Accepted Answer

TrakPay calculates your Workers' Compensation premium based on actual payroll instead of estimated annual payroll figures.

If your payroll provider is connected with TrakPay, payroll reporting happens automatically as payroll is processed. If your provider is not connected, payroll reports can be uploaded directly through the portal.

The platform continuously processes payroll activity and helps identify missing information, classification issues, or reporting items that may require attention.

Question 4

When am I billed?

Accepted Answer

With Pay-As-You-Go Workers' Compensation billing, premium is calculated as payroll is processed rather than through large estimated upfront payments.

In most cases:

• Payroll is reported automatically or uploaded after payroll runs
• Premium is calculated from that payroll
• Payment is typically debited within 24–48 hours

Some insurance carriers may manage final billing directly through their own systems. In those situations, TrakPay still provides visibility into payroll reporting activity while carrier invoices and payment details may be handled through the carrier's portal.

Question 5

Do I still need to complete an annual audit?

Accepted Answer

Usually, yes — although requirements vary by carrier and policy.

Many Workers' Compensation carriers still perform annual audits to:

• Verify payroll reporting accuracy
• Confirm proper class code assignments
• Review uninsured subcontractor or 1099 exposure where applicable

Because payroll is reported continuously throughout the policy period, Pay-As-You-Go programs can often simplify and reduce the scope of the audit process compared to traditional estimated payroll billing.

Question 6

What happens if I change my payroll provider or workers comp carrier?

Accepted Answer

What happens if I change my payroll provider or Workers' Compensation carrier?

TrakPay is built to work across payroll providers, insurance agents, and insurance carriers without locking businesses into a single ecosystem.

If you change payroll providers, your reporting connection can be updated to keep payroll reporting uninterrupted.

If you change Workers' Compensation carriers or policies, you can update your carrier and policy information directly within the platform so reporting and billing continue properly under the new policy.

The goal is continuity — allowing businesses, agents, and payroll providers to continue working together without disrupting payroll reporting workflows.

Pay-As-You-Go Workers Comp, for New & Existing Policies

TrakPay connects to your existing providers.

Your Payroll Service.

Your Insurance Agency.

Your WC Carrier.

Coverage that keeps up with payroll.

Improved Cash Flow

Reduced Audit Friction

Greater Accuracy

Simplified Compliance

Engineered to eliminate PayGo complexity.

API Connectivity & Automation

Automated Payroll-to-Premium Processing

Custom Wage & Earnings Code Mapping

Intuitive Error Fixing

Smart Endorsements for Compliance

Flexible State & Class Code Management

Advanced Reporting & Controls

Team Access Made Easy

Intelligent automation.
Verified accuracy.
Full control.

Trusted by teams across the country.

Close more deals by offering PayGo WC to your clients.

Payroll Providers

Insurance Agents

Insurance Carriers

Frequently asked questions.

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